FAQs

Answering your frequently asked questions.

When can I expect to get my order?

Once we make and process your order (2-3 business days), shipping takes around 3-6 business days.

What is your return policy?

We do not offer refunds nor accept returns or exchanges. Please read our Refund Policy for further details.

Where do you ship?

We currently ship across Canada and the US (48 contiguous states + Alaska, Hawaii, and Washington DC). Please read our Shipping Policy for more details and pricing.

How can I contact SisBling?

You can reach us on Instagram by sending us a DM to @sisbling.shop.

Why did I get a "Your card does not support this type of purchase" error message when trying to complete payment?

Since we are located in Canada, if you are trying to purchase from the US, your card may have cross-border restrictions. Please contact your credit card company to see if this is the case. 

Otherwise, try completing payment through another method (e.g. another card, PayPal, etc.) or contact us by sending us a DM on Instagram to @sisbling.shop.